ColSanitas - Clínica Reina Sofía
Bogotá has a center of excellence whose name already reveals royalty. This is Clínica Reina Sofia, which is part of the ColSanitas Group family of health facilities, a network where the medicine of the future is already practiced, with specialized high-tech services always focused on the well-being and health of the patient.
Clínica Reina Sofia has grown with this philosophy since it opened in October 1992. In its more than 25 years of service and patient care, this center of excellence has continued to develop and consolidate processes in the medical, operational and administrative areas, always with the goal of offering high standards of quality and safety, seeking to meet the health needs and expectations of its customers.
This multidisciplinary, personalized and comprehensive approach to care has resulted in Clínica Reina Sofía receiving excellent levels of patient satisfaction, as well as national and international recognition.
Clínica Reina Sofía has 147 hospital beds, including general wards, intensive care wards and neonatal care wards. The patient never feels alone: There are 2 head nurses for every 23 patients and a nurse's aide for every 7.
The center had 10,380 admissions in 2017, and performed 8,570 surgeries. That same year it attended 75,973 emergencies.
Among its many strengths, Clínica Reina Sofia has a leading team in maternal fetal medicine that performs "in uterus" surgeries; highly complex procedures that include tumor removal and intrauterine transfusions in cases of anemia. For its outstanding work, the clinic was recognized as a training center in this medical field.
This unit provides comprehensive care to more than 800 pregnant women per month. And specialized professionals counsel couples with inherited disorders or chronic diseases that can impact the health of the baby.
The World Health Organization has also recognized Clínica Reina Sofia as a Safe Hospital. And patients support this by responding to satisfaction surveys with a score of 4.8/5.
The daily work of the professionals at Clínica Reina Sofía is also reflected in their international accreditations. Since 2008, and as part of the ColSanitas group, it is a member of the International Coalition of the Women's World Summit Foundation, which highlights good patient care as a top priority.
For this reason, and much more, the excellence of this health center transcends the national borders of Colombia. Therefore, every year, the professionals of Clínica Reina Sofia receive hundreds of patients who come from other countries to perform treatments or complex surgeries. And as soon as they arrive, they feel at home.
The professionals of the clinic receive them at the airport, and completely coordinate everything: From the necessary migratory procedures, to the transfers, the lodging prior to the hospitalization of the patient, and of the family. And, also the follow-up, even when the patient returns to his country of origin.
For the clinic staff, the mission has been fulfilled once again, when the patient is healthy and happy.