Pan-American Life Insurance Group is currently experiencing a disruption to some of our services and we are working to restore them. To facilitate communication during this time, we have created temporary email accounts as official communication channels in addition to our regular customer service phone lines that will remain active.
You can send your questions to the email accounts in the table below from 8am to 5pm local times. For Medical Emergencies after 5pm, please use RSCTemp@palig.onmicrosoft.com
We apologize for any inconvenience this may cause and will provide updates as they become available
Country |
Pre-Auth |
Customer Service |
New Business Individual |
New Business Group |
Aruba |
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Caribbean |
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Cayman |
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Colombia |
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Costa Rica |
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Curacao |
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Ecuador |
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Ecuador |
Reembolso ReembolsoEC.temp@palig.onmicrosoft.com |
Creditos Hospitalarios CreditosHospitalariosEC.temp@palig.onmicrosoft.com |
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El Salvador |
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Guatemala |
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Honduras |
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IMM |
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Mexico |
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Panama |
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Puerto Rico |
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